Terms and Conditions


Happy Loan Corp. is a company incorporated in Calgary, Alberta, Canada. We have provided these Terms and Conditions and this Privacy Policy to describe our handling practices in the collection and storage of your personal information, and to assure you of our continuing commitment to protect all personal information that we obtain on our records.
“Personal information”, as used in this Policy, means information about an identifiable individual, but does not include an individual’s business contact information.

Purpose for which Happy Loan Corp. Handles Personal Information
Happy Loan Corp. collects and uses personal information for the limited purposes described below. We collect personal information primarily from you, for instance through applications, supporting information and documentation you provide and through your ongoing interactions with us. We may also collect personal information about you from employers and other financial institutions you have identified in your application as well as credit bureaus, your bank account, and other third-party sources such as Condominium Management companies and property tax and assessment sources.

We may collect personal information for the following purposes:

  • verify identity and other information you have provided us and to determine your eligibility for the loan product you have applied for; and
  • administer your loan product(s); and
  • collect outstanding debts or enforcing any agreement between you and Happy Loan Corp.; and
  • maintain business records for reasonable periods to meet legal and regulatory records retention requirements.

Personal Information Collected by Happy Loan Corp.
Happy Loan Corp. limits the amount and type of personal information collected to that which is necessary for our identified purposes, and we collect the personal information by fair and lawful means. We collect the following personal information:

  • your name and contact information, including mailing address, telephone number, fax number and/or email address;
  • the following additional information for identity matching and credit check purposes: occupation, name of employer, names and contact information for references, assets, liabilities, income, previous address, number of dependents, social insurance number, date of birth and driver’s license number;
  • your mortgage information and information about any loans or liens that may be on title to your property.
  • your bank statement account information and detailed transaction history;
  • the following information about the account or loan: current and historical account or loan information, balance and indebtedness, account transaction history and similar information, and records relating to the handling of any inquiries or complaints;
  • banking information;
  • social data and emergency contact information;

Where required by law, we will only collect the foregoing personal information where you have provided your separate, informed and written consent to personal investigation as defined in The Personal Investigations Act.

Transfers and Disclosures of Personal Information
In connection with the above stated purposes, Happy Loan Corp. may disclose personal information to the following persons:

  • credit bureaus, credit reporting agencies and your creditors;
  • financial institutions;
  • your employer;
  • collection agencies, bailiffs and lawyers.

In addition to the above, personal information may be shared between Happy Loan Corp. affiliates for the purposes described above, which could include defending and bringing legal actions. Assignees or successors of Happy Loan Corp. or our business or assets may use and disclose your personal information for similar purposes as those described in this Policy. Happy Loan Corp. may disclose your personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements or as otherwise required by law.

Access and Accuracy
We may establish and maintain a file containing an individual’s personal information for the purposes described above, which will be accessible at our office. Individuals have the right to request to access to or correction of their personal information that is held by Happy Loan Corp. Requests must be made in writing, addressed to a Happy Loan Corp team member. We will respond to written request within a reasonable time (generally the same day). Provision of copies of records containing personal information may be subject to a fee. We will use our best efforts to ensure that personal information is accurate, complete, and up-to-date. If an individual successfully demonstrates the inaccuracy or incompleteness of personal information, we will amend the information as required. If we refuse access to personal information or disagree with an assertion that information held by us is incorrect, we will provide a written explanation for such refusal. An individual’s right to request access to or correction of their personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

Website and E-Mail Communication
Happy Loan Corp. does not guarantee the confidentiality of any communications made by you via e-mail or otherwise through our websites. If you wish to provide information of a confidential or sensitive nature to Happy Loan Corp., please contact us directly by telephone to arrange for delivery/transmission of such information by secure means.

We use cookies and other tracking technologies to improve your experience on our websites, to facilitate the online application process and for internal research and reporting purposes. A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences, such as your IP address and the pages of the website that you visit. You can set your browser to notify you when you receive a cookie or to refuse cookies altogether. However, if you refuse cookies, you may not be able to use certain features of our websites.

Happy Loan Corp. websites may contain links to other websites of interest. These other website are not governed by our privacy policy and we are not responsible for any personal information which you provide while visiting other websites. We encourage you to read the privacy policy of every website you visit.

Consent
Consent to the collection, use and disclosure of personal information may be given in various ways. Depending on the nature of the personal information, consent can be express or implied. You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. By submitting personal information to Happy Loan Corp. or its service providers and agents, you consent to the collection, use and disclosure of such personal information as described in this Privacy Policy or otherwise at the time of collection.

NOTWITHSTANDING THE FOREGOING, YOUR SEPARATE, INFORMED AND WRITTEN CONSENT IS REQUIRED FOR THE COLLECTION, USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION IN CONNECTION WITH A PERSONAL INVESTIGATION AS DEFINED IN THE PERSONAL INVESTIGATIONS ACT.

Subject to legal or contractual requirements and reasonable notice, you may withdraw your consent at any time by contacting our office. If you withdraw your consent, we may be limited or unable to provide you with certain services or information.

In certain circumstances, as permitted or required by law, we may collect, use or disclose personal information without the knowledge or consent of the individual. These circumstances include but are not limited to: personal information that is publicly available as defined by regulation; where collection is clearly in the interests of the individual and consent cannot be obtained in a timely way; where disclosure is made for the purposes of collecting a debt owed to us; or to comply with a subpoena, warrant or court order.

Marketing Communications
Broker and/or Lender may obtain your consent to use your information to send you communications by mail, email or telephone marketing or promoting products and services that may be of interest to you. You can opt-out of receiving marketing offers at any time by clicking on the unsubscribe link included in our marketing email communications or by contacting us as set out under Contact Us below. Please note that you may continue to receive certain transactional or information electronic communications from us. If you have signed up for our personal finance service, Broker may provide you with tailored offers on the Website and by email, text message or other electronic means about Happy Loan Corp. and third party products and services that may be of interest to you based on your credit score, information in your credit report and other personal information.

Inquires or Further Information
If you are not satisfied with Happy Loan Corp. response to a privacy-related matter, you may contact the main office at 1-800-674-9585 or at yes@happyloan.ca. Happy Loan Corp. reserves the right to modify this Privacy Policy at any time. If we make a change to this Policy, you will post such changes on our website

Please note that Happy Loan Corp. does not currently lend to or solicit business from U.S. residents or residents of countries other than Canada. Please note that Happy Loan Corp. does not ever request a security deposit in exchange for processing a loan. Should you receive any such calls or requests, please contact our office at 1-800-674-9585.

By completing the sign in, you acknowledge that you will be contacted by one of our representatives regarding our products and services. Also, by way of this form, you consent to Happy Loan Corp. collecting, using and disclosing your personal information as set out in our Privacy Policy .References cannot live at the same address and at least one must be a family member and all must be people you speak with regularly. In connection with our collection, use and disclosure of your personal information, we may ask you to sign a further disclosure waiver or that you provide a consent to a personal investigation as defined in The Personal Investigations Act in writing, including by electronic means.

Please Read Before Signing: As a condition of Happy Loan Corp. lending me money based on the information provided above, I make the following representation: I am not contemplating filing for bankruptcy within the next 6 months and have not consulted with an attorney or trustee concerning bankruptcy in the last 6 months.

Please note that Happy Loan Corp. does not currently lend to or solicit business from U.S. residents or residents of countries other than Canada. Please note that Happy Loan Corp. does not ever request a security deposit in exchange for processing a loan. Should you receive any such calls or requests, please contact our office at 1-800-674-9585.